COMMODYN

COMMODYN · Communication after delivery

Sending does not tell you where it landed.

COMMODYN is the parent environment for research, publishing and professional practice concerned with what happens after organisational communication is delivered.

A message can be approved, produced and sent. That does not establish what it became in reception, relay or action.

What COMMODYN does

What can be known after a message is sent.

COMMODYN examines the evidence behind a communication diagnosis. It separates what a record establishes from what is inferred about reception, relay and action.

It follows the conditions before communication, the communicative object that left, and the evidence that later comes back. Evidence can narrow the possibilities without making the receiver transparent.

Before another message

Before communication becomes the answer, ask what is actually known.

  • “People didn’t understand it.”
  • “We need to communicate this again.”
  • “There is resistance.”
  • “The message didn’t land.”
  • “We need better engagement.”

Each statement starts a question. None identifies the constraint by itself.

EvidenceInferenceDiagnosisWhat can still be changed

  • What is evidence?
  • What is inference?
  • Where does the constraint sit?
  • What can communication still change?

A situation in view

A communication question on your desk?

Send a short description of what was sent, to whom, and what came back. The first task is to establish what is known.

Describe the situation

Where it matters

Communication with organisational consequences.

The work bears on strategy, organisational change, internal communication and institutional messages, especially where communication passes through several people, settings, languages or decisions.

The work

One environment. Three connected lines of work.

01

COMMODYN research line

Voice Provenance

Voice Provenance is a COMMODYN research line asking what a heard voice establishes about its source. It opens questions of message, messenger, AI, provenance, accountability and receiver inference.

Open the research line

02

Book and research project

Where Messages Land

Where Messages Land is a completed book manuscript by Peter van Poelgeest and a COMMODYN research project. It follows professional communication from the conditions before a message exists through reception, retelling and action, to the evidence that eventually comes back.

Follow the message

03

Professional practice

DutchVibezzz

DutchVibezzz is the professional voice practice. It works at delivery: executive and institutional recordings in European English and Dutch.

Hear the voice

Public record

Publications & research notes

IoIC Voice

Silence is not confirmation: what no response really tells you

An adapted extract from Where Messages Land, published by the Institute of Internal Communication.

Read at IoIC Voice

Talks and interviews

The questions behind Where Messages Land, spoken.

Peter van Poelgeest speaks in English and Dutch about delivery, landing, evidence and voice provenance. For keynotes, sessions, panels and podcasts.

View speaking topics